2014 MBP Screen Delamination


#1

Does anyone here know if this is still covered by Apple’s repair program and does anyone have any tips for dealing with Apple ‘Geniuses’ (Geni?)

I just noticed it on my 2014 13" rMBP. :expressionless:


#2

Within 4 years from date of original purchase or 2 years from October 16, 2015, whichever is longer.

If you’re not sure exactly when it was purchased, shoot me a message with the serial number and I’ll see if I can look it up.


#3

Thanks, iMic, turns out my 4 year period ended yesterday, however, Apple customer support has agreed to honour the repair through ‘exceptional circumstances’.

This is my first time having to deal with Apple’s customer service and thus far am quite happy with how it’s turned out.


#4

I’ve had the “dammit, yesterday” issue a couple of times, and they’ve always honored it. It’s one of those things that would seem REALLY unfair to enough people. Otherwise, people might start thinking that the dates really ARE intentional.