Apple Smart Keyboard

Hi. I’ve have a 12.9inch Apple IPad Pro 2nd Gen and use an Apple Smart Keyboard. I am currently on my second keyboard within the past 18 months. After a short period of time of using the keyboard (approx 6 mths) a message comes up saying ‘accessory not supported’. I have tried completely disconnecting and even reset the IPad to factory settings but the fault lies with the keyboard. They don’t have a very good life span. I am now resorting to an alternate compatible brand of Bluetooth keyboard. I won’t be buying another Apple Keyboard.

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I would suggest that if the keyboards are less than 2 years old you should get Apple to repair or replace them.
They should be happy to do so under Australian Consumer Law.

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As said above, Australian Consumer Law should cover you for 2 years from purchase date. That said, regardless of the age of any product, booking a Genius Bar appointment / going to an Apple Store should always be one of your options. A few years ago, I had a 3 year old iPhone repaired (for free) that had some weird screen issue.

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