AppleTV 4K & Netflix


#1

Does anyone else have a 4K TV with an AppleTV 4K that they are successfully watching 4K content from Netflix on? I took delivery of a new 4K TV yesterday but the titles that are meant to be in 4K from Netflix are only showing in HD. Is there some setting somewhere I need to change, or something else I need to do to get 4K content?

Thanks!


#2

EDIT: Before you read below…are you on a 4K Netflix plan? If not, that’s the obvious problem here.

With a lot of TVs you have to enable 4K on the HDMI port via the TV settings, and with a lot of TVs only a couple of the HDMI ports can have it enabled. Have you checked to make sure you’re using a HDMI port that’s been 4k enabled on your TV set? That’s the first thing I would check.

Also go to Settings > Video & Audio and check what’s going on there. Maybe you have that set to SDR? If you have, you might have to enable range & frame rate matching to trigger 4K on Netflix.


#3

Thank you so much. It was the account. I totally forgot about that! All sorted :slightly_smiling_face:


#4

You also need an HDMI cable that’s HDCP 2.0 minimum certified. An older HDMI cable will not pass 4K.


#5

Yep all sorted with all of that. Been watching Netflix in gorgeous 4K tonight :slight_smile: