ATAU: Cannot log in from that IP address?


#1

Having a bit of a problem trying to log into to ATAU from my iMac - I keep getting an error from the site saying I can’t log in with my IP address. Does anyone know how to fix it?


#2

Screenshot of the error message? Haven’t seen it before, and we’re not explicitly blocking any IPs.


#3

Never mind, it worked just now - not sure what that was about. Message was something like “Cannot log in as AVC from that IP Address”


#4

Log In
You can’t log in as recd from that IP address.
User

Password
I forgot my password

I am getting the same message (for the last week or so) in firefox when I attempt to log in. Doesn’t happen in safari; from which i can login.


#5

Could be a corrupt cookie. Delete cookies and try again?


#6

Interesting. Looks like CloudFlare is preventing logins — I’ve whitelisted CloudFlare’s IP now, so we should be good, but let me know if you see any more login issues.