ATAU: Cannot log in from that IP address?

AVC · 2016-05-07 00:20:08 UTC

Having a bit of a problem trying to log into to ATAU from my iMac - I keep getting an error from the site saying I can’t log in with my IP address. Does anyone know how to fix it?

bennyling · 2016-05-07 00:49:31 UTC

Screenshot of the error message? Haven’t seen it before, and we’re not explicitly blocking any IPs.

AVC · 2016-05-07 02:49:02 UTC

Never mind, it worked just now - not sure what that was about. Message was something like “Cannot log in as AVC from that IP Address”

recd · 2016-05-07 09:45:15 UTC

Log In
You can’t log in as recd from that IP address.
User

Password
I forgot my password

I am getting the same message (for the last week or so) in firefox when I attempt to log in. Doesn’t happen in safari; from which i can login.

Erwin · 2016-05-07 09:57:43 UTC

Could be a corrupt cookie. Delete cookies and try again?

bennyling · 2016-05-07 12:06:02 UTC

Interesting. Looks like CloudFlare is preventing logins — I’ve whitelisted CloudFlare’s IP now, so we should be good, but let me know if you see any more login issues.