Quick question for the Apple brains trust. So I’m upgrading my iPhone, love this new same day delivery service! So my current phone has an eSim. I want to transfer this to the new phone. I called Telstra and they inform me I need to go to a Telstra store to re-scan the QR code. Is this correct? I would have thought in this day and age the process would have been a bit simpler, ie, use the Telstra app to transfer it but I can’t see an option in there.
Anyway just wondering if anyone here knows the answer to this. If I do need to go into a shop, I can, there’s one about 3km from here, but just seems there should be an easier way.