It’s an overreaction you don’t hear anything but the worst case scenarios when you go looking for them. I’ve been on the VDSL “NBN” for a few months now without a single dropout and new copper right up to my house from the new street cabinet.
I’m getting the full 25mbit/second download speed. I haven’t tested 50 or 100mbit. I have no real need for it yet. Mind you we are paying the full cost for Telstra copper NBN. It would seem that the largest group of complainants are those who are paying for budget ISPs who are not paying NBN Co. enough for their data.
So the crux of that is that some people on the copper NBN are being shaped at the ISP because the ISP is not paying NBN Co. enough money for the data their consumers are using. I would take that into account before you take the 7:30 report/Four Corners reportage into consideration.
Yes, the VDSL NBN is crap, but there is a lot to get your head around before you decide how crap it is and blaming a breakdown in communication between NBN Co. and ISPs is not the right answer all of the time either. Sometimes its the ISP taking no blame. My NBN transition was (mostly) seamless excepting the fact that you can no longer call emergency services via VOIP.