Once upon a time, I am sure that if you visited Apple’s website seeking out your local Apple authorised resellers / repairers, you could - you know - easily find a list of them.
I live in Geelong - there is no AppleStore within at least 75km; and if there was, I doubt they’d be interested in my G4 Cube anyways (Not sure any repairer will have any parts to be honest, but one’s gotta try). So, I want a list of local authorised repairers - and google points me here:
“Find Locations” -> “Service & Support” - sounds good! “Choose a Product” - well, that’s logical - some repairers may not repair all Apple goods… “Mac” -> “What’s happening with your mac?” Ah… No, just tell me who can help… “Startup or Power” -> “How would you like to get help?” -> “Bring in for repair (Apple Store or repairer)” Ok, long way round, but here we go… “Sign in with Apple ID”.
Just to find a list of repairers in my area?
I’ll just go back to Google. Yes Apple - Google will solve my problems.
I can understand Apple wanting to monopolise areas where they are actually based, but for everyone else - where’s the help? My query may related to an 18year old computer, but it could easily be an actual current product too. (Well, not in my household… But… you know.)