Downloading iTunes


#1

Is there something screwy going on at the moment with iTunes downloads (the iTunes app itself that is)?

I’ve been remoting into a family computer (windows 10 home x64) to set it up and I keep having issues.

In Chrome and Edge it only seems to present a single download button which grabs the 32 bit version with no option for the 64bit. After a few refreshes I got a window what showed two buttons, one for 32bit and one for 64bit but that file errors out and won’t install.

Interestingly even on my own windows 10 work computer I didn’t see an option for 64bit downloads of iTunes.

Now I haven’t had a good look at it all yet to see what’s happening because I’m at work today and didn’t have a lot of time, but for something that should have been very simple, it was not.

Is there something wrong with the download at the moment that anyone is aware of?


#2

AU vs US site… strange.

edit:
I’ve downloaded the file twice now and both times it fails with an error message.

More googling has turned up this page, which appears to have solved the problem.
https://www.tenorshare.com/itunes-tips/errors-occurred-during-itunes-installation-on-windows-10.html

I think the availability thing is just a coincidence which just served to complicate things. :frowning:

edit 2:
That didn’t actually work.
Using the built in Apple Software Upgrade thing to repair it completed but still didn’t work.
Uninstalling then using the Apple Upgrade to re-install it got it running! Yay!