I’ve been networking for the last couple of months trying to build a reputation in the English speaking expat community in Tokyo for providing Mac upgrade/repair/consulting services.
I finally have my first customer today.
I’m not Apple certified or authorised or any of that, but I suppose I’d like to do so one day. Having lived in Japan for most of the last decade (except for graduate school and my time in Sydney), I know that it can be a real hassle to try to deal with out of warranty Apple stuff here, especially if you don’t speak Japanese. The Apple store is great for English if you are under warranty or your don’t care about cost, but finding fluent or native English speaking technicians otherwise is difficult.
So I need a reasonable idea of how much I should charge. Should it be hourly or per consultation? Is there any kind of chart of standard approaches based on difficulty, etc? Any help would be great. I don’t want to overcharge, but I don’t want to undercharge either. I want to strike the right balance so that it generates word of mouth recommendations.