Thinking of switching ISPs - seeking advice


#21

The only other thing to add is to see if you can contact a Telstra rep in the Bigpond forum on Whirlpool - I got to know Adam (not sure if he’s still there, this was a few years ago) who helped me with my own installation nightmare (5 missed installation appointments), and in the end, I got 12 months free cable as compensation out of it.


#22

Update. The techo was on the job today. Didn’t visit our house. Fixed something in the exchange and we now have 13.5 mbps again - up from 0.5 mbps for the last 2 weeks. Fingers crossed we have no more issues.

Cheers
Steve


#23

Awesome to hear! Let us know how it goes over time.


#24

Rather than start a new thread…

I currently have iiNet naked DSL (Naked Home-1), and where I am looking at relocating to has a Telstra exchange only (i.e. classified by iiNet as ‘off-net’). This means either on the Turbo plan (how does this compare to ADSL2??)

  • 75+75GB for $90/month
    or
  • 150+150GB for $60/month plus $30 phone line (i.e. $90/month)

I currently pay $70 for 1TB (300GB is sufficient, and I could reduce usage a little)

• Telstra offer 500Gb for $95 (again more than I want to pay)

Any recommendations/other alternatives?


#25

Doesn’t that Telstra deal include local calls? I was looking at it for a while but in the end decided to stay put on Exetel (where it will cost you $69.99 for 1TB which is 500/500 not anytime, and which includes line rental but no calls. I just checked this, I’m also stuck on Telstra hardware). You will need your phone connected of course, and a number, in order to get switched over.

Lots of people have problems with Exetel, but most (not all, admittedly) who do have serious issues are on Optus. I can only get Telstra ports here so am free of that particular nightmare. There can be congestion issues as well, depending where you are. I think that Exetel has been unpopular in my area because really, I have very few problems. Speed isn’t stellar, but it’s fine for my uses. I’m not a gamer so pings are irrelevant to me. Netflix etc stream well.


#26

I recently Jumped ship from Internode on their Platinum Unlimited 100/40 plan to Mungi on a 100/40 unlimited plan w/ turbo pack and knock on wood no issues yet but there is no usage tracking available in their custopmer portal which is a bit of a bug bear to be perfectly frank.


#27

Hmm, forgot this thread existed. I’ve stayed with Exetel even through the switch to NBN, and I’m planning to switch to Aussie Broadband when my Exetel contract is up in a couple of months.

I heard of Mungi recently via whingepool but being as how its unlimited, was not tempted. Unlimited and good wont last, as the leeches move from wherever they are at the moment. Congestion will happen. Its beginning to happen on Exetel now, too, but for some its already a nightmare.