Went for a dip the other day and found that my Apple Watch had died during the swim. It was in salt water, but in a protected inlet with no waves and I didn’t dive deep or do anything unusual.
Got it home, put it on the charger. 10 mins later it had a weird snake like icon on the screen and it was freaking super hot. Then it died again. A day later on a different charger it comes back to life. But with a flickering screen and less responsive touch screen. I booked it into the apple store for them to take a look at.
I was expecting them to just replace it, perhaps I was naive, but JB Hi-Fi refunded me when my series 2 had issues.
I was somewhat shocked to hear that they have to send it away for two to three weeks and that if there is water/corrosion inside that they would charge me to repair it, if it could be repaired.
I said if there is water inside then there is a faulty seal or something that let the water in. Then he goes on about how its not water proof. I said I knew that. But I didn’t take it diving and I was told you could take it swimming no worries. He said anything lower than 1 metre and it wouldn’t be covered by warranty.
On the way out I spoke to the lady selling the apple watches. I said have you ever heard of them dying in water. She said only the series 1 ones. I said what about the series 3 ones. She said no. I said can you swim with them, she said yes, down to 50m.
So that a huge difference, repair/warranty dude says 1M, salesperson, 50M.
Has anyone ever had a series 2 or 3 watch die in the water? Were you deep? More importantly, has anyone been able to get a warranty claim on a water damaged series 2 or 3?