Apple AC wall plug adapter exchange program

Doncaster has a table with trays of the replacements, I walked in with three bare duck heads and had them swapped over no questions asked.

I swapped 26 adaptors at the Apple Store in Miranda. It was very quick and easy. However, I also had the Apple World Travel Adapter Kit and so have a series of International Adaptors which also need to get replaced.

The Apple Store does not have any International adaptors and so recommended going online. The only problem is there does not seem to be anyway to request international adaptors online. I also can’t get onto Apple Support as I just get an error message stating my request could not be completed. Please try again.

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It’s not a competition but you win.

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Is there anywhere in Melb CBD that’s doing it? Like Myer, or even Dick Smith?

I think you can go to http://mymac.com.au/ , I’ve got 5 to swap. But i’ll be doing them in 2 batches as I need to charge some stuff at home while i’m work!

Had previously booked a Genius Bar appt for the swap. Found out that wasn’t necessary, so I just went on down to Doncaster today… only to be told that they’ve run out of replacements!! Half an hour drive wasted, grr. Apparently you can order the replacements online and they’ll ship it out to you - https://selfsolve.apple.com/012016/#AUS but you have to chuck in the serial numbers. http://supportprofile.apple.com is very handy!

Wondering if these two posts are somehow related.

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Miranda is in NSW and Doncaster is in VIC, so I hope they’re not related

I guess if I could have swapped my 26 in batches, but did not think of it really. Sorry to anyone in Miranda if you missed out.

I did manage to get my international adapters changed this morning, did a online chat this morning and they are going to send out the replacements to me. There was no need to provide a serial number. If you have a few to change and are not near an Apple Store, I would give the online chat a go as you may be able to bypass having to type in a serial number for each of your replacements.

It was a joke!

I did realise it was a joke, but i figured there was probably someone else who may have missed out on their adapters.

Cool cool, just making sure. Also, it’s not your fault if someone misses out. Apple should be better prepared.

Plenty of adapters at MyMac Flinders St (Melbourne CBD), I went there yesterday and today to swap out mine… They have ordered another 500-1000 or something according to the guy there. Should be plenty for everyone :slight_smile:

Apparently brisbane flagship store ran out today. According to my building’s security guard!

Sydney still has them. I swapped 7 over this afternoon…

I took 9 in today, (Penrith NSW) in and out in about 2 minutes, no questions asked, no serial numbers.

The concierge indicated to go to an area in store, where there was a girl looking after another customer, no worries.

Then he says, follow me, i’ll take care of it, done, awesome service.

Just came home from the Doncaster store, they had trays and trays of them. Guy swapping them over said he’d exchanged heaps of them today.
Only question he asked was “How many do you have sir?”
Ever so easy.

Swapped my wife’s MacBook pro duckhead adaptor today at the Adelaide CBD store. There was a bit of a line when I got there but I was still in and out in less than 3 minutes as it was an Apple guy standing by a desk just doing straigh swaps as people handed the old ones over.

And as an added bonus, the jerky motion that she noticed when running the MacBook Pro off the old adaptor has disappeared. Apple have definietly done something with these adaptor heads.

My replacement plug arrived in the mail on Friday (took just on a week). You send the old one back in the same bag.

My better half swapped 7 of ours and 9 of our friends ones when she was down at Highpoint Apple store, they had several trays available.