Remove Crashing App

I installed the My Telstra app on my wife’s iPhone 6s running iOS 12.1.4. The app crashes immediately on launching. So I want to delete it and try a re-install. The only problem is I cannot delete the app because it immediately crashes when I attempt to tap and hold. So how do I delete the app?

Give the Settings approach a try:

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Great, that did the trick. I re-loaded the app and now all is good. Thanks so much, kionon.
Where would I be without these user forums?

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I work in IT, so I’m used to it.

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Our hero :slight_smile:

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